The Perfect Claim Premium E-Course


The Perfect Claim Premium E-Course provides an in-depth, fast track towards the skills it takes to become a claims specialist. We will teach you how to prepare the perfect claim from A-Z and by focusing on a real project case study, you’ll gain practical understanding of claims and be able to immediately apply everything that you have learned to your own work. You’ll be supported by a claims specialist with over 40 years’ experience, to ensure you gain a full understanding of the intricate science of claims.


Learn how to prepare the perfect claim from A-Z and enhance your earning potential as a claims specialist.

Perhaps you already have experience of construction claims, but would like to enhance your knowledge or career prospects. This course will help.

The course is based on a case study comprising a residential and commercial project where the Contractor encountered unforeseeable ground conditions. This caused the Contractor to incur standing time and it also caused delay to the groundworks.

In Module 1, we’ll illustrate how the Contractor was effected by this event and demonstrate the link between cause and effect. We’ll then move on to identify the potential claims and examine the contract to verify that the Contractor has an entitlement to make a claim. From here, we’re ready to build our claim…

Subsequent modules will look at:

  • Contractual notice requirements
  • Preparing the claim and delay analysis
  • Cost calculations
  • Compilation of and preliminaries to the claim
  • Cause and effect
  • Additional payment
  • Entitlement
  • Executive summary
  • Statement of claim
  • Substantiation
  • Peer review

The module assignments will require you to carry out various tasks and produce sections of a claim for a second case study in parallel with the course topics covered in each module.

This course includes graded assignments, tutor support and 65 CPD hours and the option to join the Institute of Construction Claims Practitioners as a full member on successful completion.

Learn more about this course.

Terms & Conditions

Course Registration

Registration for the course involves two steps: completion of an online registration form and full online payment.

Students may not start their studies until both steps have been fulfilled.

Mandatory Reading

Students must purchase the following reading material which will be required to study along with the course modules issued to the student: Construction Claims & Responses: effective writing & presentation by Andy Hewitt

We strongly advise that students do not start their studies until they have the mandatory reading material.


Each student will be allocated a tutor who, other than in unavoidable circumstances, will remain with the student throughout the course.

Tutors will be available for consultation by telephone, internet voice communications, instant messaging and email.

If students wish to arrange to speak with their tutor, students must first schedule an appointment which will be confirmed by their tutor.

Method of Payment

We accept payments online using Visa and Mastercard credit/debit cards in United States Dollars (USD).

30-Day Refund Policy 

Students will be given a full refund within 30-days of purchase if the course content is not what they expected.

Within those 30-days, Claims Class must see evidence that the student has attempted the course content and submitted at least one assignment.